Global Content Services Platforms Market Size, Share, Growth, Global Trends, Industry Analysis and Forecast to 2027

Price: 3200/- USD | Published Date: January 23, 2021 |

The global content services platforms market size was estimated at over USD 32 billion in 2020 and accounted to grow at a significant CAGR of 17.5% during the forecast period 2021 to 2027. The increasing demand for enhancing customer experience is a primary factor to drive the market growth. Furthermore, the increasing adoption of social, mobile, analytics, and cloud (SMAC) technologies are some other factors to propel the market growth. Moreover, the expansion of digital content in enterprises and the effective use of unstructured data is expected to fuel the market. However, the increasing awareness of data security and data privacy are some factors to restrain the market growth.

Market Segment Insights:

The global content services platform market is bifurcated into component, deployment, end-use industry, and geography. On the basis of deployment, the market is further segmented into on-premises and cloud-based. The on-premises segment held a major market share in 2020 and expected to grow at a significant growth rate. Based on end-user, the market is divided into BFSI, manufacturing, healthcare, education, energy & utilities, and other industries. The BFSI segment is accounted to hold the largest market share by value. The segment growth is attributed to the factors such as self-services capabilities and enhancing better customer services.

Global Content Services Platforms Market Analysis

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The content services platform’s comprehensive study offers an in-depth analysis of industry trends, market size, competitive analysis, and market forecast – 2020 to 2027. Research Corridor report provides detailed premium insight into the global market and reveals the potential revenue streams, commercial prospects, market drivers, challenges, opportunities, issues, and events affecting the industry. In addition, the report has a dedicated section covering market forecasts and analysis for leading geographies, profiles of major companies operating in the market and expert opinion obtained from interviews with industry executives and experts from prominent companies.

Global content services platforms market size and forecast were obtained by using “Bottom-up” and “Top-down” approaches. Extensive secondary research was conducted to understand the market insights and trends, followed by primary interviews to further validate the information sourced. The report provides both, qualitative and quantitative analyses of the market, the competitive landscape, and the preferred development strategies of key players which help to formulate competitive market strategies and make informed decisions.

The content services platforms market research report presents the analysis of each segment from 2018 to 2027 considering 2020 as the base year for the research. The compounded annual growth rate (CAGR) for each respective segment is calculated for the forecast period from 2021 to 2027.

Historical & Forecast Period

  • 2018-19 – Historical Year
  • 2020 – Base Year
  • 2021-2027 – Forecast Period

Global Content Services Platforms Market Segmentation:

By Component:

  • Solutions
    • Document and Records Management
    • Workflow Management
    • Data Capture
    • Case Management
    • Information Security and Governance
    • Content Reporting and Analytics
    • Others
  • Services
    • Consulting
    • Integration and Deployment
    • Support and Maintenance

By Deployment:

  • On-Premises
  • Cloud

By End-Use Industry:

  • BFSI
  • Education
  • Manufacturing
  • Healthcare
  • Energy and Utilities
  • IT and Telecom
  • Government and Public Sector
  • Transportation and Logistics
  • Others

By Region:

  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East & Africa

Geographic Coverage:

Geographically, the content services platforms market report comprises dedicated sections centering on the regional market revenue and trends. The content services platforms market has been segmented on the basis of geographic regions into North America, Europe, Asia Pacific, and Rest of the World (RoW). The RoW segment consists of Latin America and the Middle East & Africa. The content services platforms market has been extensively analyzed on the basis of various regional factors such as demographics, gross domestic product (GDP), inflation rate, acceptance, and others. Content services platforms market estimates have also been provided for the historical years 2018 & 2019 along with forecasts for the period from 2021 – 2027.

Market Competition Assessment:

Companies are exploring markets by expansion, new investment, the introduction of new services, and collaboration as their preferred strategies. Players are exploring new geography through expansion and acquisition to gain a competitive advantage through joint synergy. Key players operating in the global content services platforms market are Microsoft, Newgen, KYOCERA Document Solutions, Laserfiche, and Hyland.

List of Key Companies:

  • Microsoft
  • Newgen
  • KYOCERA Document Solutions
  • Laserfiche
  • Hyland
  • IBM
  • AODocs
  • DocuWare
  • AISHU
  • NetDocuments
  • Box

Key Questions Answered by Content Services Platforms Market Report:

  • Global content services platforms market forecasts from 2021-2027
  • Regional content services platforms market forecasts from 2021-2027 covering Asia-Pacific, North America, Europe, Middle East and Africa, and Latin America
  • Country-level forecasts from 2021-2027 covering 15 major countries from the aforementioned regions
  • Content services platforms submarket forecasts from 2021-2027 covering the market by component, by deployment, by end-use industry, and geography
  • Various industry models such as SWOT analysis, Value Chain Analysis pertaining to content services platforms market
  • Analysis of the key factors driving and restraining the growth of the global, regional and country-level content services platforms markets from 2021-2027
  • Competitive Landscape and market positioning of top 10 players operating in the content services platforms market
Table of Content:

1. Preface


1.1. Report Description
1.1.1. Purpose of the Report
1.1.2. Target Audience
1.1.3. USP and Key Offerings
1.2. Research Scope
1.3. Research Methodology
1.3.1. Phase I – Secondary Research
1.3.2. Phase II – Primary Research
1.3.3. Phase III – Expert Panel Review
1.4. Assumptions

 

2. Executive Summary


2.1. Global Content Services Platforms Market Portraiture
2.2. Global Content Services Platforms Market, by Component, 2020 (USD Mn)
2.3. Global Content Services Platforms Market, by Deployment, 2020 (USD Mn)
2.4. Global Content Services Platforms Market, by End-Use Industry, 2020 (USD Mn)
2.5. Global Content Services Platforms Market, by Geography, 2020 (USD Mn)

 

3. Global Content Services Platforms Market Analysis


3.1. Content Services Platforms Market Overview
3.2. Market Inclination Insights
3.3. Market Dynamics
3.3.1. Drivers
3.3.2. Challenges
3.3.3. Opportunities
3.4. Attractive Investment Proposition
3.5. Competitive Analysis

 

4. Global Content Services Platforms Market By Component, 2018 – 2027 (USD Mn)


4.1. Overview
4.2. Solutions
4.2.1. Document and Records Management
4.2.2. Workflow Management
4.2.3. Data Capture
4.2.4. Case Management
4.2.5. Information Security and Governance
4.2.6. Content Reporting and Analytics
4.2.7. Others (Collaboration, Version Control, E-Discovery)
4.3. Services
4.3.1. Consulting
4.3.2. Integration and Deployment
4.3.3. Support and Maintenance

 

5. Global Content Services Platforms Market By Deployment, 2018 – 2027 (USD Mn)


5.1. Overview
5.2. On-Premises
5.3. Cloud

 

6. Global Content Services Platforms Market By End-Use Industry, 2018 – 2027 (USD Mn)


6.1. Overview
6.2. BFSI
6.3. Education
6.4. Manufacturing
6.5. Healthcare
6.6. Energy and Utilities
6.7. IT and Telecom
6.8. Government and Public Sector
6.9. Transportation and Logistics
6.10. Others

 

7. Global Content Services Platforms Market, By Geography, 2018 – 2027 (USD Mn)


7.1. Introduction
7.2. North America
7.2.1. Overview
7.2.2. North America Content Services Platforms Market by Component (2018-2027 USD Mn)
7.2.3. North America Content Services Platforms Market by Deployment (2018-2027 USD Mn)
7.2.4. North America Content Services Platforms Market by End-Use Industry (2018-2027 USD Mn)
7.2.5. North America Content Services Platforms Market by Country (2018-2027 USD Mn)
7.2.5.1. U.S.
7.2.5.2. Canada
7.3. Europe
7.3.1. Overview
7.3.2. Europe Content Services Platforms Market by Component (2018-2027 USD Mn)
7.3.3. Europe Content Services Platforms Market by Deployment (2018-2027 USD Mn)
7.3.4. Europe Content Services Platforms Market by End-Use Industry (2018-2027 USD Mn)
7.3.5. Europe Content Services Platforms Market by Country (2018-2027 USD Mn)
7.3.5.1. Germany
7.3.5.2. U.K.
7.3.5.3. France
7.3.5.4. Italy
7.3.5.5. Rest of Europe
7.4. Asia Pacific
7.4.1. Overview
7.4.2. Asia Pacific Content Services Platforms Market by Component (2018-2027 USD Mn)
7.4.3. Asia Pacific Content Services Platforms Market by Deployment (2018-2027 USD Mn)
7.4.4. Asia Pacific Content Services Platforms Market by End-Use Industry (2018-2027 USD Mn)
7.4.5. Asia Pacific Content Services Platforms Market by Country (2018-2027 USD Mn)
7.4.5.1. China.
7.4.5.2. Japan
7.4.5.3. Rest of Asia Pacific
7.5. Latin America (LATAM)
7.5.1. Overview
7.5.2. Latin America Content Services Platforms Market by Component (2018-2027 USD Mn)
7.5.3. Latin America Content Services Platforms Market by Deployment (2018-2027 USD Mn)
7.5.4. Latin America Content Services Platforms Market by End-Use Industry (2018-2027 USD Mn)
7.5.5. Latin America Content Services Platforms Market by Country (2018-2027 USD Mn)
7.5.5.1. Brazil
7.5.5.2. Mexico
7.5.5.3. Rest of Latin America
7.6. Middle East and Africa
7.6.1. Overview
7.6.2. MEA Content Services Platforms Market by Component (2018-2027 USD Mn)
7.6.3. MEA Content Services Platforms Market by Deployment (2018-2027 USD Mn)
7.6.4. MEA Content Services Platforms Market by End-Use Industry (2018-2027 USD Mn)
7.6.5. Middle East and Africa Content Services Platforms Market, by Country (2018-2027 USD Mn)
7.6.5.1. GCC
7.6.5.2. Rest of MEA

 

8. Company Profiles


8.1. Microsoft
8.1.1. Business Description
8.1.2. Financial Health and Budget Allocation
8.1.3. Product Positions/Portfolio
8.1.4. Recent Development
8.1.5. SWOT Analysis
8.2. Newgen
8.2.1. Business Description
8.2.2. Financial Health and Budget Allocation
8.2.3. Product Positions/Portfolio
8.2.4. Recent Development
8.2.5. SWOT Analysis
8.3. KYOCERA Document Solutions
8.3.1. Business Description
8.3.2. Financial Health and Budget Allocation
8.3.3. Product Positions/Portfolio
8.3.4. Recent Development
8.3.5. SWOT Analysis
8.4. Laserfiche
8.4.1. Business Description
8.4.2. Financial Health and Budget Allocation
8.4.3. Product Positions/Portfolio
8.4.4. Recent Development
8.4.5. SWOT Analysis
8.5. Hyland
8.5.1. Business Description
8.5.2. Financial Health and Budget Allocation
8.5.3. Product Positions/Portfolio
8.5.4. Recent Development
8.5.5. SWOT Analysis
8.6. IBM
8.6.1. Business Description
8.6.2. Financial Health and Budget Allocation
8.6.3. Product Positions/Portfolio
8.6.4. Recent Development
8.6.5. SWOT Analysis
8.7. AODocs
8.7.1. Business Description
8.7.2. Financial Health and Budget Allocation
8.7.3. Product Positions/Portfolio
8.7.4. Recent Development
8.7.5. SWOT Analysis
8.8. DocuWare
8.8.1. Business Description
8.8.2. Financial Health and Budget Allocation
8.8.3. Product Positions/Portfolio
8.8.4. Recent Development
8.8.5. SWOT Analysis
8.9. AISHU
8.9.1. Business Description
8.9.2. Financial Health and Budget Allocation
8.9.3. Product Positions/Portfolio
8.9.4. Recent Development
8.9.5. SWOT Analysis
8.10. NetDocuments
8.10.1. Business Description
8.10.2. Financial Health and Budget Allocation
8.10.3. Product Positions/Portfolio
8.10.4. Recent Development
8.10.5. SWOT Analysis
8.11. Box
8.11.1. Business Description
8.11.2. Financial Health and Budget Allocation
8.11.3. Product Positions/Portfolio
8.11.4. Recent Development
8.11.5. SWOT Analysis

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List of Tables:

TABLE 1 Market Snapshot: Global Content Services Platforms Market

TABLE 2 Impact Indicators

TABLE 3 Impact Analysis of Drivers and Challenges

TABLE 4 Global Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 5 Global Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 6 Global Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 7 North America Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 8 North America Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 9 North America Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 10 North America Content Services Platforms Market Value, By Country, 2018 - 2027 (US$ Mn)

TABLE 11 U.S. Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 12 U.S. Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 13 U.S. Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 14 Canada Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 15 Canada Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 16 Canada Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 17 Europe Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 18 Europe Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 19 Europe Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 20 Europe Content Services Platforms Market Value, by Country, 2018 - 2027 (US$ Mn)

TABLE 21 Germany Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 22 Germany Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 23 Germany Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 24 U.K. Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 25 U.K. Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 26 U.K. Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 27 France Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 28 France Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 29 France Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 30 Italy Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 31 Italy Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 32 Italy Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 33 Rest of Europe Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 34 Rest of Europe Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 35 Rest of Europe Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 36 Asia Pacific Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 37 Asia Pacific Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 38 Asia Pacific Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 39 Asia Pacific Content Services Platforms Market Value, by Country, 2018 - 2027 (US$ Mn)

TABLE 40 Japan Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 41 Japan Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 42 Japan Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 43 China Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 44 China Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 45 China Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 46 Rest of Asia Pacific Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 47 Rest of Asia Pacific Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 48 Rest of Asia Pacific Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 49 Latin America Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 50 Latin America Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 51 Latin America Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 52 Latin America Content Services Platforms Market Value, by Country, 2018 - 2027 (US$ Mn)

TABLE 53 Brazil Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 54 Brazil Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 55 Brazil Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 56 Mexico Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 57 Mexico Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 58 Mexico Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 59 Rest of Latin America Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 60 Rest of Latin America Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 61 Rest of Latin America Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 62 Middle East & Africa Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 63 Middle East & Africa Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 64 Middle East & Africa Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 65 Middle East & Africa Content Services Platforms Market Value, by Country, 2018 - 2027 (US$ Mn)

TABLE 66 GCC Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 67 GCC Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 68 GCC Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 69 Rest of MEA Content Services Platforms Market Value, by Component, 2018 - 2027 (US$ Mn)

TABLE 70 Rest of MEA Content Services Platforms Market Value, by Deployment, 2018 - 2027 (US$ Mn)

TABLE 71 Rest of MEA Content Services Platforms Market Value, by End-Use Industry, 2018 - 2027 (US$ Mn)

TABLE 72 Microsoft: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent Developments)

TABLE 73 Newgen: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent Developments)

TABLE 74 KYOCERA Document Solutions: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent Developments)

TABLE 75 Laserfiche: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent Developments)

TABLE 76 Hyland: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent Developments)

TABLE 77 IBM: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent Developments)

TABLE 78 AODocs: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent Developments)

TABLE 79 DocuWare: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent Developments)

TABLE 80 AISHU: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent Developments)

TABLE 81 NetDocuments: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent Developments)

TABLE 82 Box: Company Snapshot (Company Details, Geographical Presence, Product Portfolio, Recent Developments)

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List of Figures:

FIG. 1 Global Content Services Platforms: Market Segmentation

FIG. 2 Global Content Services Platforms Market: Research Methodology

FIG. 3 Top-Down and Bottom-up Approach

FIG. 4 Global Content Services Platforms Market, by Component, 2019 (US$ Mn)

FIG. 5 Global Content Services Platforms Market, by Deployment, 2019 (US$ Mn)

FIG. 6 Global Content Services Platforms Market, by End-Use Industry, 2019 (US$ Mn)

FIG. 7 Global Content Services Platforms Market, by Geography, 2019 (US$ Mn)

FIG. 8 Global Content Services Platforms Market Value and Growth, 2018 – 2027, (US$ Mn) (Y-o-Y %)

FIG. 9 Attractive Investment Proposition, by Geography, 2017

FIG. 10  Market Positioning of Key Content Services Platforms Providers, 2019

FIG. 11 Global Content Services Platforms Market Value Share, by Component, 2018 & 2027 (%)

FIG. 12 Global Content Services Platforms Market Value for Solutions, 2018 - 2027, (US$ Mn)

FIG. 13 Global Content Services Platforms Market Value for Services, 2018 - 2027, (US$ Mn)

FIG. 14 Global Content Services Platforms Market Value Share, by Deployment, 2018 & 2027 (Value %)

FIG. 15 Global Content Services Platforms Market Value for On-Premises, 2018 - 2027, (US$ Mn)

FIG. 16 Global Content Services Platforms Market Value for Cloud, 2018 - 2027, (US$ Mn)

FIG. 17 Global Content Services Platforms Market Value Share, by End-Use Industry, 2018 & 2027 (Value %)

FIG. 18 Global Content Services Platforms Market Value for BFSI, 2018 - 2027 (US$ Mn)

FIG. 19 Global Content Services Platforms Market Value for Education, 2018 - 2027 (US$ Mn)

FIG. 20 Global Content Services Platforms Market Value for Manufacturing, 2018 - 2027 (US$ Mn)

FIG. 21 Global Content Services Platforms Market Value for Healthcare, 2018 - 2027 (US$ Mn)

FIG. 22 Global Content Services Platforms Market Value for Energy and Utilities, 2018 - 2027 (US$ Mn)

FIG. 23 Global Content Services Platforms Market Value for IT and Telecom, 2018 - 2027 (US$ Mn)

FIG. 24 Global Content Services Platforms Market Value for Government and Public Sector, 2018 - 2027 (US$ Mn)

FIG. 25 Global Content Services Platforms Market Value for Transportation and Logistics, 2018 - 2027 (US$ Mn)

FIG. 26 Global Content Services Platforms Market Value for Others, 2018 - 2027 (US$ Mn)

FIG. 27 North America Content Services Platforms Market Value, 2018 - 2027, (US$ Mn)

FIG. 28 Europe Content Services Platforms Market Value, 2018 - 2027, (US$ Mn)

FIG. 29 Asia Pacific Content Services Platforms Market Value, 2018 - 2027, (US$ Mn)

FIG. 30 LATIN America Content Services Platforms Market Value, 2018 - 2027, (US$ Mn)

FIG. 31 Middle East & Africa Content Services Platforms Market Value, 2018 - 2027, (US$ Mn)
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