Restaurant Management Software Market Size & Growth Analysis to 2030

The global restaurant management software market size was estimated at over USD 4 billion in 2022 and expected to register a higher CAGR of ~ 16% during the forecast period from 2023 to 2030. The increasing number of restaurants and cafes across the globe and the growing outdoor gathering among people are some major factors driving the industry growth. Furthermore, the increasing number of food franchise businesses and the growing adoption of quick service restaurant (QSR) services are further anticipated to boost the market growth over the forecast period. Moreover, the increasing penetration of Pinot of Sale (POS) technologies and the growing number of food delivery services such as GrubHub, Zomato, etc, are projected to propel the industry growth in the next upcoming years.

Market Snapshot:

Market Drivers:

Streamlining Operations and Efficiency: Restaurant management software helps streamline various aspects of restaurant operations, including order management, table reservations, inventory management, menu planning, staff scheduling, and billing. By automating these processes, restaurant management software improves operational efficiency, reduces manual errors, and saves time, allowing restaurant staff to focus on providing better customer service and enhancing overall productivity.

Enhanced Customer Experience: Restaurant management software enables restaurants to provide a seamless and personalized dining experience to their customers. Features like online reservations, digital menus, order customization, and loyalty programs improve customer engagement and satisfaction. The ability to cater to customer preferences, offer quick and accurate service, and provide personalized offers and promotions contributes to enhanced customer experience and customer retention.

Inventory and Cost Management: Efficient management of inventory and cost is crucial for the success of restaurants. Restaurant management software provides real-time visibility into inventory levels, tracks ingredient usage, and generates reports on food costs, waste, and profitability. By optimizing inventory levels, reducing wastage, and controlling costs, restaurant management software helps improve profitability and financial management.

Integration with Online Ordering and Delivery Platforms: The growth of online food delivery platforms and the increasing popularity of ordering food online have driven the demand for restaurant management software that seamlessly integrates with these platforms. Integration allows restaurants to receive and manage online orders, track delivery status, and synchronize menu and pricing updates across multiple platforms. This integration enables restaurants to expand their reach, increase order volumes, and efficiently manage online operations.

Compliance with Regulatory Requirements: The restaurant industry is subject to various regulatory requirements related to food safety, allergen labeling, labor management, and financial reporting. Restaurant management software helps ensure compliance with these regulations by providing features like allergen tracking, automated reporting, labor scheduling, and accurate financial data management. The ability to meet regulatory requirements contributes to risk mitigation and operational compliance for restaurants.

Data Analytics and Reporting: Restaurant management software offers robust data analytics and reporting capabilities, allowing restaurants to gain insights into sales trends, customer preferences, inventory levels, and overall business performance. Analyzing this data helps restaurants make informed decisions, optimize menu offerings, identify cost-saving opportunities, and devise targeted marketing strategies. The availability of data-driven insights contributes to better decision-making and improved profitability.

Scalability and Flexibility: Restaurant management software is designed to cater to the needs of various types of restaurants, from small independent eateries to large restaurant chains. It offers scalability and flexibility, allowing restaurants to adapt the software to their specific requirements as they grow and expand. The ability to customize features, integrate with third-party systems, and support multi-location operations has made restaurant management software a preferred choice for restaurant owners and operators.

Mobile and Cloud-based Solutions: The availability of mobile and cloud-based restaurant management software has significantly contributed to market growth. Mobile apps and cloud-based platforms offer convenience, accessibility, and real-time data synchronization across devices and locations. Restaurant staff can access the software from anywhere, track operations on the go, and make data-driven decisions. The mobile and cloud-based nature of the software has enhanced efficiency and productivity in restaurant management.

Technological Advancements: Advancements in technology, such as the Internet of Things (IoT), artificial intelligence (AI), and machine learning (ML), have enabled the development of advanced features in restaurant management software. These include smart inventory management, predictive analytics, automated ordering, and voice-activated assistants. Technological advancements have improved the functionality, usability, and performance of restaurant management software, driving its adoption in the industry.

Market Insights:

By software, the front-end software segment dominated the global restaurant management software market in the benchmark year

The global restaurant management software market is bifurcated into software, deployment, end-use, and geography. On the basis of software, the market is further segmented into front-end software, accounting & cash flow, table & delivery management, and others. The front-end software segment dominated the global market in 2022 and is anticipated to hold the largest revenue share of over 1/3 market by the end of the analysis period. The increasing adoption of android-based software is one of the key factor driving the segment growth. The properties of android based software such as easy connectivity with smartphone, flexibility for multiple users, and lower cost are further anticipated to fuel the segment growth.

By end-use, the full-service restaurant segment is expected to hold the largest market share by the end of the analysis period

On the basis of end-use, the market is segmented into full-service restaurants, quick service restaurants, institutional, and others. The full-service restaurant segment dominated the global restaurant management software market in 2022 and is anticipated to hold the largest revenue share of over 1/3 market by 2030. The significant investment in technology to deliver better customer services by FSRs is one of the prominent factor driving the segment growth. On the other hand, the quick service restaurants segment is accounted to grow at a significant growth rate over the forecast period. The increasing number of QSRs across the globe and the increasing investment by QSR’s owners to meet customer requirements is projected to propel the segment growth over the forecast period.

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The restaurant management software comprehensive study analyzes industry trends, market size, competitive analysis, and market forecast – 2023 to 2030. Research Corridor report provides detailed premium insight into the global market and reveals the potential revenue streams, commercial prospects, market drivers, challenges, opportunities, issues, and events affecting the industry. In addition, the report has a dedicated section covering market forecasts and analysis for leading geographies, profiles of major companies operating in the market and expert opinion obtained from interviews with industry executives and experts from prominent companies.

The restaurant management software market research report presents the analysis of each segment from 2020 to 2030 considering 2022 as the base year for the research. The compounded annual growth rate (CAGR) for each respective segment is calculated for the forecast period from 2023 to 2030.

Historical & Forecast Period

• 2020-21 – Historical Year
• 2022 – Base Year
• 2023-2030 – Forecast Period

Market Segmentation:

By Software:

• Front-end Software
• Accounting & Cash Flow
• Purchasing & Inventory Management
• Table & Delivery Management
• Employee Payroll & Scheduling
• Others

By Deployment:

• Cloud
• On-premise

By End-Use:

• Full-service Restaurant (FSR)
• Quick Service Restaurant (QSR)
• Institutional
• Others

By Region:

• North America
• Europe
• Asia Pacific
• Latin America
• Middle East & Africa

Regional Analysis:

By region, North America dominated the global market due to the increasing investment in technologies by restaurants owners

On the basis of region, North America is expected to dominate the global restaurant management software market by 2030 and is accounted to hold the largest revenue share of over 1/3 market in the benchmark year. The increasing penetration of this software, swift urbanization, and higher disposable income are some major factors driving the market growth in the region. Furthermore, the higher presence of QSRs and FSR chains is another factor contributing to the market growth in North America.

Geographically, the restaurant management software market report comprises dedicated sections centering on the regional market revenue and trends. The restaurant management software market has been segmented on the basis of geographic regions into North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. The restaurant management software market has been extensively analyzed on the basis of various regional factors such as demographics, gross domestic product (GDP), inflation rate, acceptance, and others. Restaurant management software market estimates have also been provided for the historical years 2020 & 2021 along with forecasts for the period from 2023 – 2030.

Competitive Assessment:

Some of the prominent market players operating in the global restaurant management software market are Fiserv, Inc., Personica, Fourth Enterprises LLC., Jolt, and NCR Corporation. Companies are exploring markets through expansion, new investment, the introduction of new services, and collaboration as their preferred strategies. Players are exploring new geography through expansion and acquisition to gain a competitive advantage through joint synergy.

Key Companies:

• Fiserv, Inc.
• Personica (Fishbowl Inc.)
• Fourth Enterprises LLC.
• Jolt
• NCR Corporation
• OpenTable, Inc.
• Oracle Corporation
• Revel Systems
• Square Capital, LLC
• TouchBistro

Key Questions Answered by Restaurant Management Software Market Report

• Global restaurant management software market forecasts from 2023-2030
• Regional market forecasts from 2023-2030 covering Asia-Pacific, North America, Europe, Middle East & Africa, and Latin America
• Country-level forecasts from 2023-2030 covering 15 major countries from the regions as mentioned above
• Restaurant management software submarket forecasts from 2023-2030 covering the market by software, deployment, end-use, and geography
• Various industry models such as SWOT analysis, Value Chain Analysis about the market
• Analysis of the key factors driving and restraining the growth of the global, regional, and country-level restaurant management software markets from 2023-2030
• Competitive Landscape and market positioning of the top 10 players operating in the market